Providers, please follow the steps below:
- Step One: Determine Your Eligibility
- Must be state-licensed
- Must meet eligibility criteria outlined by the military branches and the Department of Defense (DoD)
- Must have a state licensing inspection in the last 12 months free of disqualifying incidents
- Step Two: Gather Application Information
- W-9 Form
- Provider Discount Verification Form
- Provider Agreement Form
- Copy of national accreditation certificate (if applicable)
- Copy of your Quality Rating and Improvement Certificate (if applicable)
- Copy of current rates for all ages served
- Confirm name/family ID number of interested military family (if applicable)
Please note that families have their own separate application process. Please encourage any known Army families in your care to begin their application process as it can happen simultaneously to yours.
- Step Three: Apply & Submit Your Documents
Great work! You’ve got everything ready – now it’s time to apply and submit your documents. You can do so by submitting your paperwork to the Provider Services Department (see below).
Helpful Application Tips:
When creating your login username, we encourage you to use a general/administrative email address for your program rather than an individual staff member to ensure ease of access in the event of staffing changes.
Please note once you have registered as a provider there will be steps needed to finish the provider application:
- Create a business profile, enter in detail; save the profile.
- Click the “Add a location” button in the top left corner. Here you will add a profile for every physical location you have where care is being offered. Be sure to “Save Facility”
- Under “Locations and Programs” click Finish adding location, review the details previously entered and click “Apply for assistance”
- Choose the Fee Assistance program you wish to apply for at this location; enter the remaining details.
- Submit the application
- You should receive a confirmation email (to email address used for account login) indicating your application will be reviewed by the Provider Services team **Please note, if you have not received this email, the application has not been successfully submitted. Ensure application indicates “Submitted” on the Locations and Programs page in your application portal. Check your spam or junk folder as this confirmation email will come from a No Reply address. **
- Step Four: Receive Provider File Approval
You’ll hear from us a few days after you submit your application, and then if you’re approved, you’ll receive an
approval call & email confirmation from one of our team members. Once any relevant Army families have submitted all required family documentation, their file will need to be reviewed and completed before the final fee assistance approval can be made. Please encourage any Army families to follow up on their application process as needed.
- Fee Assistance Approval
- When Will I Receive a Response from Child Care Aware® of America?
You will receive a response about the status of your application within 3-5 business days from the submission of your application.
- When Will I Receive Approval to Participate in the Fee Assistance Program?
An approval certificate can typically be expected within 7-10 business days of the completion of both the family and
- When Are Fee Assistance Payments Made?
Fee assistance is paid to the provider at the end of the month within 7-10 business days of Child Care Aware® of America’s receipt of the completed attendance sheets.
- When Will I Receive a Response from Child Care Aware® of America?
- Fee Assistance Payment Policies
Click here to read about our Electronic Attendance System and review important resources regarding the MCCYN Payment Policies. If you have any questions about the payment policies, please contact the Payment Department at paymentdept@usa.childcareaware.org.
- Next Steps
- The final approval will be sent via email from certificates@americasteamforchildcare.org subject line: Family Packet. The attachment entitled Certificate Package is the contract for fee assistance sent to both parent and provider, detailing the provider’s monthly rate, family/sponsor amount, fee assistance amount, and attendance sheets.
- Please review packet for accuracy (i.e. location of facility, hours of care, provider monthly rate etc)
- The attendance sheets need to be submitted per the guidelines enclosed in the approval packet in order to process the fee assistance. Attendance sheets should be submitted directly to the payment department. Please encourage any/all pending military families to contact CCAoA’s Parent Services line at 1-800-424-2246 option 3 to determine their eligibility.
- CCAoA now utilizes an Electronic Attendance System (EAS). Access to EAS is not available until the family has an approved certificate, and is administered via email to providers on the 25th of the month following the family’s approval. Please visit our website for further information.
- All first payments will be processed via mailed check, if your program has opted to receive direct deposit future payments will be processed via ACH.
Frequently Asked Questions (FAQs)
- Determining Your Eligibility
To read more about MCCYN Army Fee Assistance program requirements please visit: MCCYN Provider Requirements | MilitaryChildCare.com
- What Programs Are Available?
- Military Child Care In Your Neighborhood (MCCYN) Army
The Military Child Care in Your Neighborhood program provides fee assistance for Army families seeking full
time or part-time weekly child care off post. The Military Child Care in Your Neighborhood (MCCYN). Community-based child care providers who participate in the MCCYN program must meet specific requirements. More information can be found here: MCCYN Provider Requirements | MilitaryChildCare.com
- MCCYN-PLUS
On October 1, 2019, The Military Services expanded the MCCYN program to include MCCYN-PLUS. In locations where nationally accredited care is unavailable, military families that wish to participate in the fee assistance program will be referred to community child care centers that are quality rated by their state Quality Rating and Improvement System (QRIS). MCCYN-PLUS currently operates in select states – please click here for more information.
- Army Respite Care
- Provider must fill out a Provider Respite Application and be willing to provide an hourly rate for the families interested in using the facility for Respite Care
- Provider must submit the supporting documents listed on the Provider Respite Application if not already a part of the Fee Assistance Programs
- Provider must be able to provide care in 2-hour increments
- Care can be used at different times for a family with multiple children
- Military Child Care In Your Neighborhood (MCCYN) Army
- Updating Provider Information
Child care programs currently enrolled in the Fee Assistance Program but needing to update their file with new contact information, addresses, or email addresses must submit a copy of the Change of Information Form. Please submit this document and/or questions regarding updated information via email to providerservices@usa.childcareaware.org or via fax at 703-341-4146.
