Contact Child Care Aware® of America

Learn who to contact with your questions or concerns.

Need help after hours? Send an email to the appropriate department below. 

Military and DoD Fee Assistance Program Information and Questions

  • Call:  800.424.2246, 8 AM. – 7 PM EST, Monday-Friday (hours vary by branch of service or program)
  • Email:  militaryinfo@childcareaware.org 
  • Chat:  Military and DoD families can request a chat with a fee assistance specialist through their online application. Visit the Fee Assistance/Respite page to find the information on how to apply with your branch of service.

National Child Care Information and Referral Center

  • Call:  800.424.2246, Mon/Wed/Fri 10:00 AM – 4:30 PM ET; Tues 10:00 AM – 4:00 PM ET; Thurs 9:30 AM – 4 PM ET
  • Email:  info@childcareaware.org  
  • Chat:  Click the chat icon where available to request a live chat.

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Military Families

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