Learn who to contact with your questions or concerns.
Need help after hours? Send an email to the appropriate department below.
Military and DoD Fee Assistance Program Information and Questions
- Call: (800) 424-2246, 8 a.m. – 7 p.m. EST, Monday-Friday (hours vary by branch of service or program)
- Email: militaryinfo@childcareaware.org
- Chat: Military and DoD families can request a chat with a fee assistance specialist through their online application. Visit the Fee Assistance/Respite page to find the information on how to apply with your branch of service.
National Child Care Information and Referral Center
- Call: (800) 424-2246, Mon/Wed/Fri 9:30 a.m. – 6 p.m. EST, Tues 8 a.m. – 4 p.m. EST
- Email: info@childcareaware.org
- Chat: Click the chat icon to the right to request a live chat
Media Requests
- Call: (703) 341-4161
- Email: news@usa.childcareaware.org
Member Engagement Services
- Call: (703) 341-4100 ext. 748
- Email: membership@usa.childcareaware.org
Policy and Advocacy
- Call: (703) 341-4100
- Email: takeaction@usa.childcareaware.org
Emergency Preparedness, Response and Recovery
- Call: (571) 303-2315
- Email: preparedness@usa.childcareaware.org
NDS Help Desk
- Call: (866) 789-7590
- Email: ndshelpdesk@usa.childcareaware.org
Research
- Call: (703) 341-4155
- Email: research@usa.childcareaware.org
Donors and Fundraising
- Call: (571) 895–1460
- Email: giving@usa.childcareaware.org
Partnerships – Foundations, Nonprofits and Corporate Sponsors
- Call: (571) 895–1460
- Email: partnerships@usa.childcareaware.org
General Inquiries
- Call: (703) 341-4100
- Email: learnmore@usa.childcareaware.org