Learn who to contact with your questions or concerns.

Need help after hours? Send an email to the appropriate department below. 

Military and DoD Fee Assistance Program Information and Questions

  • Call: (800) 424-2246, 8 a.m. – 7 p.m. EDT, Monday-Friday 
  • Email:militaryinfo@childcareaware.org 
  • Chat: Military and DoD families can request a chat with a fee assistance specialist through their online application. Visit the Fee Assistance/Respite page to find the information, application and log-in page for your branch of service.

National Child Care Information and Referral Center

  • Call: (800) 424-2246, Mon/Wed/Fri 9:30 a.m. – 6 p.m. EDT, Tues/Thurs 8 a.m. – 4 p.m. EDT 
  • Email:info@childcareaware.org  
  • Chat:Click the chat icon to the right to request a live chat

Emergency Child Care Technical Assistance Center (ECCTAC)


Media Requests


Member Engagement Services


Policy and Advocacy


Emergency Preparedness, Response and Recovery 


NDS Help Desk


Research


Donors and Fundraising


Partnerships – Foundations, Nonprofits and Corporate Sponsors 


General Inquiries