Contact Child Care Aware® of America

Learn who to contact with your questions or concerns.

Need help after hours? Send an email to the appropriate department below. 

Military and DoD Fee Assistance Program Information and Questions

  • Call: (800) 424-2246, 8 a.m. – 7 p.m. EDT, Monday-Friday 
  • Email:militaryinfo@childcareaware.org 
  • Chat: Military and DoD families can request a chat with a fee assistance specialist through their online application. Visit the Fee Assistance/Respite page to find the information, application and log-in page for your branch of service.

National Child Care Information and Referral Center

  • Call: (800) 424-2246, Mon/Wed/Fri 9:30 a.m. – 6 p.m. EDT, Tues/Thurs 8 a.m. – 4 p.m. EDT 
  • Email:info@childcareaware.org  
  • Chat:Click the chat icon to the right to request a live chat

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Military Families

Military Families