Selecting a Child Care Program

When choosing child care, we typically recommend that families take in-person tours before choosing a program. However, many programs are not able to offer in-person tours during the pandemic. We encourage families to discuss virtual tour options with any potential programs.

  • When speaking with a provider, ask to set up a time for a video call where you can take your “tour” and ask questions.
  • Plan for the call to last between 30-60 minutes. You may not need all of that time, but you should be able to take your time and see all of the areas that your child would have access to, including common areas, classrooms, bathrooms, eating areas, and outdoor play areas.
  • Ask questions about the program during the tour.
  • Ask for a phone or video call to “meet” any caregiver who would be working with your child.
  • Ask if there is a way for you to view adult-child interactions since you cannot experience it in person.

Use the checklists below when taking a virtual or in-person tour to help you make the best decision for your child. Check with your local Child Care Resource and Referral agency about additional regulations or guidelines that providers must follow when caring for your child.

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