We look forward to speaking with you!

Learn who to contact with your questions or concerns below.


Help finding child care referrals, resources, and information where you live:

  • Call: 1(800) 424-2246, Mon/Wed/Fri 9:30 am – 6 pm EST, Tues/Thurs 8 am – 4 pm EST
  • Live Chat: Request a chat as available, Monday-Friday
  • Email: info@childcareaware.org

Military and DoD Fee Assistance Program information and questions:

Currently we are experiencing a higher than normal request volume. Applications, recertifications, and updates are being processed in the order that they are received. Please know we are experiencing longer processing times, longer hotline hold times, and possible delays in returning emails and voicemails. We apologize for any inconvenience that this may cause. Thank you for your patience.

Military and DoD fee assistance information and services are unfortunately not available through our Live Chat feature.


Media requests:


Child Care Aware® of America research, webinars, membership, and more: